Ly Son - Sa Huynh Geopark Partnership Criteria

Sunday - 01/12/2019 21:46
Following is the Criteria for the partnership of Ly Son - Sa Huynh Geopark.

1. General criteria:

- Owner and staff of service provider must have a basic understanding of heritage values of Ly Son - Sa Huynh Geopark and to be able to share with tourists;
- A partner relationship is made on a voluntary basis;
- Service provider must ensure that at least 50% of staff are local people;
- Partner logo must be displayed at the venue (front door or front desk).

2. Specific criteria regarding to different facilities:
a. Accommodation facility
- Accommodation facilities include: hotel, resort, camping site, apartment, motel, homestay, etc. Each of them must meet the requirements of the current regulations;
- Receptionist must be able to communicate in English.
b. Food and beverage facility
- Have business registered, meet the requirements of the current regulations;
- Serve local dishes;
- The dining room must have enough light; ventilation system; garbage bin; tables and chairs need to be comfortable; floor should be kept clean and dry; utensils are kept clean;
- Have a menu with clear unit price;
- Food served needs to meet food safety requirements;
- The kitchen must be well ventilated and equipped with good quality equipment for food preservation and processing;
- Staff must wear uniform and badges and staff should have a nice and respectful attitude;
- Have separate toilets for customers which should be bright, clean, and ventilated.
c. Transportation service
- Have business registered in accordance with the regulations;
- Car (less than 09 seats) must be equipped with air-conditioner, beverage container, first-aid kit and emergency medicine bag;
- Bus (09 seats to less than 24 seats) must follow the requirements for cars with less than 09 seats mentioned above. Additional requirements include: having a sunshade curtain, safety instruction board, fire extinguisher, emergency hammer, garbage bin); personal information (name and phone number) of vehicle owner should be displayed at the back of the driver’s seat;
- Bus (24 seats and over; except caravan or double-decker bus) must follow the requirements for cars with less than 09 seats to 24 seats mentioned above. Additional requirements include: having a micro, television and luggage storage area for customers;
- Caravan and double-decker bus must follow the requirements for bus with at least 24 seats mentioned above. Additional requirements for caravan and double-decker are having a restroom and a space for first aid in case of emergency, respectively;
- Partner logo should be placed in the vehicle.
d. Tourism trading zones and spots
Tourism trading zones and spots must be granted license for operation as per local regulations.
e. Travel agency and tourism company
- Partnering tourism companies have tours to the territory of Ly Son – Sa Huynh Geopark;
- Tourist guides must be provided with training and have basic knowledge about Ly Son – Sa Huynh Geopark;
- Tourist guides must be able to communicate in English;
- Travel agencies, if rented by other tourism companies to operating tours in the territory of Ly Son
- Sa Huynh Geopark, should have a contract for their services.
3. Tourism service-providing establishments (selling local products)
- Have business registered in accordance with the law;
- Partnership logo must be printed on the packaging of goods or displayed at the venue.
- Meet the following requirements:
+ Have accessible venue with a minimum area of 50m2; front decoration, proper display of goods; lighting system; changing room (applied for shops selling clothes) and toilets.
+ Sell local products of Quang Ngai with clear origin; price should be displayed clearly. All products that are fake, low-quality or fail to meet safety standards are prohibited. Packaging should use environmental-friendly materials. In case of products failing to meet the committed quality, goods exchange or refund should be applied;
+ Staff should wear uniform, badge and have a nice and respectful attitude. They need to acquire needed skill to best perform the service. They should not have infectious diseases or use addictive substances. Consistently forcing customers to make a purchase is prohibited;
+ Credit card payment is encouraged;
+ Be willing to send products for exhibition and promotion at the Geopark’s events.
4. Local product producers (located in Quang Ngai)
- Factory is spacious and easily accessible;
- Products must be registered in accordance with the law;
- Products must have clear label with required information in accordance with the law;
- Products must be produced locally;
- Products must be granted quality certification issued by relevant agencies;
- Products must meet other requirements by product type.
5. Co-operative and handicraft villages
- Have business registered and operation charter in accordance with the law;
- Products must use local ingredients and have good quality.
6. Museum
- Museum is located within the territory of the Geopark;
- Objects selected to be displayed must be representative of local heritages.

Note: The criteria is subjected to change based on the status quo and relevant regulations.

Author: Management Board of LSSH Geopark

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LY SON - SA HUYNH GEOPARK MANAGEMENT BOARD

105 Hung Vuong Street, Quang Ngai City, Quang Ngai Province, Vietnam.
Tel. +84 255 3829 473.
Email: lysongeoparkvn@gmail.com
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